At MissElory, we are committed to providing a simple and efficient shopping experience. To ensure that you receive your products within the expected time frame, we have detailed our Shipping Policy below.
1. Processing and Shipping Deadline
All orders placed on our website (https://misselory.com) are processed within 2 business days after payment confirmation.
After processing, shipping will be made and you should receive your order within a maximum of 7 working days, depending on the location and shipping method chosen.
Note: During periods of high demand, such as holidays and special promotions, shipping times may be slightly delayed.
2. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of the products, as well as the location of the recipient. The total amount will be displayed during the checkout process before order confirmation.
3. Locations Served
We currently ship to:
Europe
United States and Canada
If you wish to place an order for another region, please contact us via email mmisselory@gmail.com or phone +351 969 241 132 to check the feasibility of shipping.
4. Shipping Methods
We work with reliable carriers to ensure on-time and safe delivery. After shipping, you will receive an email with the tracking number to track the status of your order.
5. Delivery Problems
Incorrect or incomplete address: Please ensure all address information is correct at checkout. We are not responsible for delays or failures in delivery due to incorrect data provided by the customer.
Absence at the time of delivery: If the recipient is absent, the carrier will attempt to make new delivery attempts or leave instructions to collect the order at a support point.
Loss or damage during transportation: If you identify that the product was damaged or did not arrive, contact us immediately so that we can resolve the problem.
6. Unusual Delays
Although we do our best to meet the stipulated deadlines, delays may occur due to external factors such as strikes, weather conditions or logistical problems. In these cases, we will contact you to keep you informed.
7. Cancellation of Requests
Orders can be canceled free of charge while they are still processing. If the order has already been shipped, you will need to wait to receive the product and follow our Return Policy to return it.
8. Questions or Support
If you need help with your delivery or would like more information about our shipping policy, please contact us:
Email: mmisselory@gmail.com
Telephone: +351 969 241 132
Thank you for choosing MissElory!
We are committed to offering the best women's accessories and bags, delivered quickly and safely.
MissElory Team